How Field Engineer Helps Employers and Job Seekers
The Avaya Certified Implementation Specialist (ACIS) is the trained professionals involved in the installation, configuration, validation, bootstrapping and troubleshoot the network system of an organization.
With the growing communication technologies, the demand for ACIS professionals has gone up worldwide. Certified professional look after the design solutions for customers, as well as deploy and maintain Avaya products and solutions.
Primarily the Avaya Certified Implementation specialist is to focus on maintaining the communication infrastructure of an organization. They maintain and update unified voice, video, and web conferencing communications infrastructure and services by delivering complete lifecycle engineering support resulting in solutions that are effective, safe, and responsive.
Job Description of Avaya Certified Implementation Specialist (ACIS)
The Avaya implementation Specialist ensures that service and maintenance are provided to the clients on specified time at the designated field.
Implementation specialist is the great channels between the organization and their clients. The major objective of a specialist is to find out clients requirements and how they will use the system and software efficiently for their constant support for the communication system.
The Implementation Specialists need to reduce the interruption for the client network or system at a satisfactory level. They perform the documentation process for the issue logged with a standard trouble ticket system for a better resolution to their communication system.
Following are the essential job description of an Avaya, Implementation Specialist
- To perform an inventory check of the equipment
- Perform application acceptance testing
- To demonstrate and perform the backup to an external device based on the client's need
- To analyze a problem in the hardware, software, and application configurations
- To document procedures for disaster recovery, administration support, and remote support
Education
Essential degree in Computer science, IT, Telecom and related areas should be good enough coupled with some experience in networking. Certification like ACIS is beneficial for future client needs.
Salary Viewpoint of Avaya Certified Implementation Specialist (ACIS)
As per Payscale, the average salary of Avaya Certified Implementation Specialist (ACIS) in the United States is around $60,000 per annum based on their experience level. However, part-time or as a freelance Implementation Specialist can be rewarding and useful to advance your career.
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